In a lot of projects i have done for customers there are a few misunderstandings i often see with BPM or Business Process Management. 1) You are not doing BPM when using a BPM tool It is often called already BPM because it is hot, but the business is not process oriented at all. This is because a BPM tool is introduced bottom up, but the organization is not process oriented at all. In fact the business is process oriented (by default there is of course always a process), but this is not analysed or controlled. 2) Flexibility comes not for free This is maybe in theory but in practice i have rarely seen this. Making a solution flexible requires a lot of future knowledge which is often very difficult of course. You can only make your BPM solutions flexible where you know you need the flexibility. 3) BPM does not solve it all As with all new hypes, this is the next magic tool that solves it all. Of course this is not the case and it requires a lot of good thinkin...
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